Pricing

Simple, transparent pricing

Start free. Upgrade when you need more. No contracts, no hidden fees. All plans billed through Shopify.

โœ“ No credit card for Starterโœ“ Cancel anytimeโœ“ Billed through Shopify

Starter

Free

For new stores testing OTP verification with low order volumes.

  • โœ“50 OTPs per month
  • โœ“SMS delivery
  • โœ“Fixed 15-minute timer
  • โœ“Default message templates
  • โœ“Merchant dashboard
  • โ€”Configurable timer (5โ€“60 min)
  • โ€”Custom message templates
  • โ€”Priority support
Most popular

Growth

$14.99/mo

For growing stores processing up to 500 orders per month.

  • โœ“500 OTPs per month
  • โœ“SMS delivery
  • โœ“Configurable timer (5โ€“60 min)
  • โœ“Default message templates
  • โœ“Merchant dashboard
  • โ€”Custom message templates
  • โ€”Priority support

Pro

$39.99/mo

For high-volume stores that need unlimited OTPs and full customisation.

  • โœ“Unlimited OTPs
  • โœ“SMS delivery
  • โœ“Configurable timer (5โ€“60 min)
  • โœ“Custom message templates
  • โœ“Merchant dashboard + analytics
  • โœ“Priority support

Compare plans

Every plan includes our core OTP verification engine, automatic order cancellation, and the customer verification page hosted on your store's domain.

Starter
Growth
Pro
OTPs per month
50
500
Unlimited
SMS delivery
โœ“
โœ“
โœ“
Verification timer
Fixed 15m
5โ€“60 min
5โ€“60 min
Message templates
Default
Default
Custom
Merchant dashboard
โœ“
โœ“
โœ“
Analytics
โ€”
โ€”
โœ“
Priority support
โ€”
โ€”
โœ“
Price
Free
$14.99/mo
$39.99/mo
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Billed through Shopify

All charges appear on your existing Shopify invoice. No separate payment account, no surprise charges.

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Monthly usage reset

OTP allowances reset on the 1st of each calendar month. Unused OTPs do not roll over.

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Instant upgrades

Upgrade your plan at any time and it takes effect immediately, with Shopify prorating the charge.

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Cancel anytime

No contracts or lock-in. Downgrade to Starter (free) or uninstall the app at any time.

Billing questions

How does billing work?+

Billing is handled entirely through Shopify. Charges appear on your Shopify invoice โ€” there's no separate account or payment method to manage. Growth and Pro plans are billed monthly and can be cancelled at any time.

Can I cancel anytime?+

Yes. You can downgrade to the free Starter plan or uninstall the app at any time. There are no contracts or lock-in periods. Downgrades take effect at the start of your next billing cycle so you keep your current features until then.

Do unused OTPs roll over to the next month?+

No. OTP allowances reset on the 1st of each calendar month. If you have 200 unused OTPs on a Growth plan, they do not carry over to the following month.

Can I switch plans mid-month?+

Yes. Upgrades take effect immediately and Shopify prorates the charge. Downgrades take effect at the start of your next billing cycle so you keep your current features until then.

What if I need more than 500 OTPs but don't want Pro?+

Growth is capped at 500 OTPs per month. If you regularly exceed this, Pro with unlimited OTPs is the right fit. When you hit your Growth limit, verification pauses for the rest of the month โ€” orders are not blocked, they just go unverified.

Is there a refund policy?+

Shopify handles all billing for our app. Refund requests are subject to Shopify's standard billing policies. If you believe you were charged in error, contact us at billing@otpguard.app and we'll work with Shopify to resolve it.

More questions? Visit our full FAQ โ†’

Start protecting orders today

The Starter plan is free forever. No credit card, no setup fees. Upgrade when you're ready.

Read the FAQ โ†’

2-minute setup ยท Works on all Shopify plans ยท Cancel anytime